Privacy Policy

Who we are

Market Thrive is a digital agency operating from 26-CC, Central Plaza, Barkat Market, Lahore, Pakistan. This policy explains what personal information we collect through markethrive.co, why we collect it, and what we do with it.

For any privacy question or request, contact us at [email protected] or +92-318-409-1369.

What we collect

Information you give us

• Contact and enquiry details. When you submit a form on this site, we receive the name, email address, and any message content you provide. Form submissions are processed by Web3Forms, which delivers them to our inbox.
• Call request details. When you request a strategy call, we collect what you enter in the form - your name, work email, what you need help with, and optionally your company and phone number - so we can reply and arrange a time.
• Direct correspondence. Anything you send us by email or WhatsApp.

Information collected automatically

• Technical and usage data. Our infrastructure provider, Cloudflare, processes IP addresses, browser and device information, and request metadata to serve the site, protect it from abuse, and produce aggregate traffic analytics.

We do not sell personal information, and we do not run advertising or cross-site tracking pixels on this site.

Why we use it

• To respond to your enquiry and provide the services you ask for.
• To schedule, hold, and follow up on meetings you book with us.
• To operate, secure, and improve the website.
• To meet legal, accounting, and record-keeping obligations.

Where the GDPR applies, we rely on your consent for enquiry and booking data, and on our legitimate interest in running and securing our website for technical data.

Who we share it with

We share personal information only with service providers that help us run the site and our business, and only to the extent they need it:

• Web3Forms - processes and delivers contact form submissions.
• Cloudflare - content delivery, security, and aggregate analytics.

These providers may process data outside Pakistan, including in the United States and the European Union. We may also disclose information where required by law.

How long we keep it

We keep enquiry and booking records for as long as needed to respond and to maintain a record of our business relationship, and then for as long as required for legal and accounting purposes. Technical logs are retained on our providers' standard schedules. You can ask us to delete your information at any time.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict how we use it, and to withdraw consent. To exercise any of these, email [email protected]. We will respond within the timeframe required by applicable law.

Cookies

This site does not set advertising or cross-site tracking cookies. Cloudflare may set strictly necessary cookies for security and bot detection.

Security

The site is served exclusively over HTTPS with a restrictive content security policy. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

This site is intended for businesses and is not directed at children under 16. We do not knowingly collect their information.

Changes

If we change this policy we will update the date at the top of this page. Material changes will be highlighted on the site.